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All personal data collected will be stored by the practice in accordance with current GDPR legislation. 

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Payment will be accepted via BACS, card, cheque or cash. Session payment is to be paid in full via BACS within 48 hours of the session or cash, card or cheque at the time of treatment. 

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If your physiotherapy session is part of a claim from your insurance company, you must have approval from the insurance company and your vet before treatment. We expect payment from you at the time of treatment which you can then claim back from the insurance company. In some cases the insurance company or Vet may pay us once the claim is settled but this needs to be discussed at the time of treatment. 

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Cancelations made with less than  24 hours notice ahead of the appointment, may be charged for dependent of the reason for cancelation. 

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